Fraud Program Videos
Meredith, GRAPA's Community Outreach and Communication's Coordinator leads an interview series with Louis Khor, head faculty for GRAPA's Fraud Initiatives. Louis discusses the overall objectives of GRAPA's fraud programs, and explains the new curriculia that have been developed.
Introduction to GRAPA's Fraud Program: Mission, Objectives, History
In this interview with Louis Khor, we discuss the Telco Vice Certification training program. We review who should work towards this certification, course objectives, and key topics.
View the slides from this interview
Telecoms Fraud: An Executive Overview
In this interview of this mini-series we discusses one of the new Fraud Courses offered by the Revenue Assurance Academy, the 1-Day Telecoms Fraud Executive Overview. Louis answers questions about course objective, the appropriate audience, and topics covered
GRAPA Member Exclusives
Join GRAPA for free and get access to these web downloads
Telecoms Fraud and Risk Prevention: 2009 Presentation by Pamela Noriega
Implementing Effective Fraud and Risk Assessment when Launching New Services and Promotions: White Paper by Pamela Noriega
Assessing the Impact of Migration to VoIP on the Spike in the Enterprise Fraud: White Paper by Pamela Noriega
Using The Circle of Trust to Enhance Fraud Management in Developing Markets: White Paper by Ade Banjoko
Telco Fraud Officer Webinar Videos and Slide Handouts
Telco Fraud Officer Day 1: Is your Telco a free meal for Fraudsters?
Telco Fraud Officer Day 3: Broken Trusts: Customer and Employee Fraud
Telco Fraud Officer Day 4: The Prisoner's Dilemma and Partner Fraud
New Fraud Warriors Blog
Who Should Fraud Report to?
Telecom Fraud is not a trivial function. In fact, when you look at the number of departments that have a stake in fraud, with a clear incentive to deter and detect frauds, then you can start to appreciate how complex the issue is...read more
Discovering a Big Telecom Fraud: Do You Feel Guilty?
My hope is that for most of you reading this, that title is completely ridiculous and almost unthinkable. We know that fraudsters are the ones who commit frauds, not fraud professionals; and operational managers are responsible for what happens in their domains, not the fraud team...read more
Revenue at Risk and Confidence
Is Revenue At Risk The Magic Fraud KPI? The short answer is obviously no. You have to be very careful to understand that Revenue at Risk is, and should only be used, as a KPI for the Forensics function of Fraud...Read more